If you are writing an online exam and you loose your internet connection for any reason, please contact your instructor and the COTROnline Help Desk immediately; your invigilator will also contact your instructor.
NOTE: interruptions are rare, but it is important to know what to do when one occurs.
The college phone number is 250-489-2751 or toll free 1-877-489-2687
The COTROnline Help Desk extension is: 3737
If you haven't made a note of your instructor's local, include that information in the message you leave on the COTROnline Help Desk extension.
Be as detailed as possible when describing what happened.