COTROnline Site News

Midterm Exams - COTROnline Support

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Midterm Exams - COTROnline Support
by Susan Fleming - Thursday, 15 October 2020, 9:59 AM

COTROnline encourages all students to try to take your online exams during COTROnline business hours:

    Monday - Friday    8:00 AM to 8:00PM (Mountain Standard Time / GMT -6),

so that COTROnline staff are readily available to provide exam support if needed. 

We realize that may be a challenge for a few of our more distant students, so staff will do their best to monitor the help desk throughout the exam weeks (but if it's the middle of the night in Cranbrook we might miss you), so if you can keep our business hours in mind that will be helpful for all of us.


Please note:

COTROnline daily backups run from 3:00 AM to 6:00 AM (MST) everyday. During this time period all CPUs are busy, so if you try to take an exam during these hours, you will likely get bumped out of the exam with a “database error” message.

Good luck on your mid-terms!