Need Help? Not sure who to ask?
Use CTRL + F to search for your question by keywords.
If you are still unsure of who to ask for help, please contact the College Student Navigators directly: navigators@cotr.bc.ca
Having problems with COTROnline (Moodle)? Getting kicked out of the COTROnline website? Courses not appearing in your MyCourses page? Can't access a video or website in your course content? Need help submitting your video assignment?
COTROnline Help Desk
Don't understand the discussion question? Not certain what is required for an assignment? Can't meet a deadline? Can't see your grades or feedback?
Please contact your course instructor
Can't log in or need to reset your password? Need to access MS Teams? Can't access the College of the Rockies Portal or Webmail/Outlook? Can't access a library database or article? Can't login to AccessCOTR?
IT Student Help Desk
Need help registering for a course? Need help getting into AccessCOTR to print T22 forms, check final grades, or request transcripts?
Registration Help Desk
Need help finding an article, book, etc. for your paper? Need a student card? Need help with research or APA / MLA / Chicago formatting? Looking for a place to study or room to book for groupwork?
Learning Commons Reference Desk
Need help scheduling an exam? Can't find your exam in RegisterBlast? Need Exam support or accommodations?
Exam Services and Schedules
Feeling overwhelmed? Not certain what is needed to complete your program or transfer to another institution? In emotional distress? Need an accommodation for an exam?
Contact Student Services - all interactions are strictly confidential
Student Services
Need writing, math, or STEM support? Looking for a Peer Tutor?
Learning Commons Tutoring Support
Use CTRL + F to search for your question by keywords.
If you are still unsure of who to ask for help, please contact the College Student Navigators directly: navigators@cotr.bc.ca