Where to get help

Use CTRL + F to search for your question by keywords.

If you are still unsure of who to ask for help, please contact the College Student Navigators directly: navigators@cotr.bc.ca

Having problems with COTROnline (Moodle)? Getting kicked out of the COTROnline website? Courses not appearing in your MyCourses page? Can't access a video or website in your course content? Need help submitting your video assignment? 

Don't understand the discussion question? Not certain what is required for an assignment? Can't meet a deadline? Can't see your grades or feedback?

Can't log in or need to reset your password? Need to access MS Teams? Can't access the College of the Rockies Portal or Webmail/Outlook? Can't access a library database or article? Can't login to AccessCOTR?

Need help registering for a course? Need help getting into AccessCOTR to print T22 forms, check final grades, or request transcripts?

Need help finding an article, book, etc. for your paper? Need a student card? Need help with research or APA / MLA / Chicago formatting? Looking for a place to study or room to book for groupwork?

Need help scheduling an exam? Can't find your exam in RegisterBlast? Need Exam support or accommodations?

Feeling overwhelmed? Not certain what is needed to complete your program or transfer to another institution? In emotional distress? Need an accommodation for an exam? Seeking counselling services?

Contact Student Services - all interactions are strictly confidential

Need writing, math, or STEM support? Looking for a Peer Tutor?

Use CTRL + F to search for your question by keywords.

If you are still unsure of who to ask for help, please contact the College Student Navigators directly: navigators@cotr.bc.ca