Figuring out who to talk to when you need help
Having problems with COTROnline (Moodle)? Can't log in or getting kicked out of the COTROnline website? Course registration not working? Can't access a video or website? Need help submitting your assignment?
Troubleshooting Resources
- Moodle Help Forums
- Ask Moodle/ChatGPT (requires ChatGPT/OpenAI account)
COTROnline Help Desk
Don't understand the discussion question? Not certain what is required for an assignment? Can't meet a deadline?
Please contact your course instructor
Can't log in or reset your password? Need to access MS Teams? Can't access the College of the Rockies Portal or webmail? Can't access a library database or article? Can't login to AccessCOTR?
IT Student Help Desk
Need help registering for a course? Need help getting into AccessCOTR to print T22 forms, check final grades, or request transcripts?
Registration Help Desk
Need help finding an article, book, etc. for your paper? Need a student card? Need help with research or APA / MLA / Chicago formatting?
Learning Commons Reference Desk
Feeling overwhelmed? Not certain what is needed to complete your program or transfer to another institution? In emotional distress? Need accommodation for an exam? Looking for a tutor?
Contact Student Services - all interactions are strictly confidential
Student Services
Need writing help? Math Tutor?
Learning Commons Help Services
Learning Commons Help Services
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