Need Help? Not sure who to ask?
Having problems with COTROnline (Moodle)? Can't log in or getting kicked out of the COTROnline website? Course registration not working? Can't access a video or website? Need help submitting your assignment?
Microsoft Teams: @COTROnline
Phone: 250-489-2751, ext. 3737
Don't understand the discussion question? Not certain what is required for an assignment? Can't meet a deadline?
Contact your instructor.
Can't log in? Need to use Teams? Can't access the College of the Rockies Portal or webmail? Can't access a library database or article?
Contact IT Student Help Desk:
Phone: 250-489-2751, Ext. 3701
Toll-free phone: 1-877-489-2687, ext. 3701
Need help registering for a course? Need help getting into AccessCOTR to print T22 forms, check final grades, or request transcripts?
Contact College of the Rockies Registration
Phone: 250-489-8237, ext. 3237
Toll-free phone: 1-877-489-2687, ext. 3237
Need help finding an article, book, etc. for your paper? Need a student card?
Contact Library Reference:
Phone: 250-489-8292, ext. 3292
Toll-free phone: 1-877-489-2687, ext. 3292
Need help with APA / MLA / Chicago formatting?
There is online and in-person writing help:
or consult the Library Research Guides for APA, MLA, CSE, or Chicago;
or contact the Library Reference Desk:
Library Reference Desk
Toll Free Phone: 1-877-489-2687, Ext. 3292
Feeling overwhelmed? Not certain what is needed to complete your program or transfer to another institution? In emotional distress? Need accommodation for an exam? Looking for a tutor?
Contact Student Services - all interactions are strictly confidential
Phone: 250-489-8243, ext. 3243
Toll-free phone: -877-489-2687, ext. 3243
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